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Refund Policy

legal disclaimer

The information provided in this Refund Policy is for general business use and informational purposes only and does not constitute legal advice. You should consult with a licensed attorney to ensure your Refund Policy complies with all applicable local, state, and federal laws and properly protects your business.

Refund Policy

Welcome to AutoPipeline. By purchasing or using our services, you agree to the following Refund Policy.

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1. Services Provided

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AutoPipeline provides social media inventory posting and marketplace management services for dealerships and automotive sales professionals. Our services may include:

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  • Posting vehicle inventory to Facebook Marketplace

  • Managing listing uploads

  • Marketplace optimization

  • Inventory exposure services

  • Customer communication assistance

  • Account setup and support

 

Because our services involve digital work, labor, account access, and active management, refunds are subject to the terms below.

2. No Guarantee of Sales

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AutoPipeline does not guarantee:

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  • Vehicle sales

  • Lead generation results

  • Specific profit increases

  • Marketplace visibility levels

  • Facebook approval or account performance

 

Results may vary based on inventory quality, pricing, market demand, Facebook policies, and dealership responsiveness.

3. Refund Eligibility

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Refund requests may be approved only under the following conditions:

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  • The service was paid for but never started

  • AutoPipeline is unable to provide the agreed service

  • Duplicate charges or billing errors occurred

  • Technical issues on our side prevented service delivery

 

Approved refunds will be issued to the original payment method.

4. Non-Refundable Services
 

The following are non-refundable once work has started:
 

  • Setup fees

  • Marketplace posting services

  • Monthly management services

  • Digital services already completed

  • Custom work or account optimization

  • Consultation services

  • Subscription payments after service delivery has begun


Because digital services require immediate time, labor, and resources, partial or full refunds are generally not provided after work begins.

5. Subscription & Recurring Payments
 

If your plan includes recurring monthly billing:
 

  • You may cancel at any time before your next billing date

  • Cancellation stops future charges only

  • Previously charged billing periods are non-refundable

  • No prorated refunds will be issued for unused time during the current billing cycle


Clients are responsible for canceling services before renewal dates.

6. Facebook & Third-Party Platforms
 

AutoPipeline is not affiliated with or endorsed by Meta or Facebook.

We are not responsible for:
 

  • Marketplace restrictions

  • Account bans or suspensions

  • Listing removals

  • Platform outages

  • Changes to Facebook policies or algorithms


Refunds will not be issued for issues caused by third-party platforms.

7. Chargebacks
 

Clients agree to contact AutoPipeline before filing a chargeback or payment dispute.

Fraudulent or abusive chargebacks for completed services may result in:
 

  • Immediate termination of service

  • Removal of account access

  • Collection actions when applicable

8. Client Responsibilities
 

To provide services properly, clients may need to provide:
 

  • Facebook login credentials

  • Business account access

  • Inventory information

  • Vehicle photos and descriptions


Failure to provide required access or information may delay services and does not qualify for a refund.

9. Service Cancellation
 

AutoPipeline reserves the right to cancel or refuse service at any time for:
 

  • Violations of platform rules

  • Fraudulent activity

  • Abuse or harassment

  • Non-payment

  • Unauthorized or illegal business activity
     

If AutoPipeline cancels a service before work begins, a partial or full refund may be issued at our discretion.

10. Refund Request Process
 

To request a refund, clients must contact us within [7–14] days of the original payment date.
 

Please include:
 

  • Full name

  • Business name

  • Payment receipt or invoice

  • Reason for refund request


Refund reviews may take up to [5–10] business days.

11. Policy Changes
 

AutoPipeline reserves the right to modify this Refund Policy at any time without prior notice. Updated versions will be posted on our website and become effective immediately upon posting.

12. Contact Information
 

If you have questions about this Refund Policy, contact:
 

AutoPipeline
Email: [Insert Email]
Website: AutoPipeline

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